Frequently Asked Questions
Everything you need to know about MAGEASY products and services.
What kind of warranty do MAGEASY products come with?
All MAGEASY electronic accessories are covered by a 1-year limited warranty from the date of purchase, protecting you against manufacturing defects and hardware malfunctions.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. Tracking information is provided via email once your order ships.
Are MAGEASY cases and chargers compatible with MagSafe technology?
Yes, our 'Mag' series is specifically engineered with high-grade N52 magnets to ensure full compatibility with MagSafe chargers, mounts, and accessories for a seamless connection.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.
How do I know if a MAGEASY case will fit my specific device model?
Each product page features a 'Compatibility' dropdown menu. Please verify your device model in your system settings before purchasing to ensure the perfect fit for your smartphone or tablet.